Professional Services Automation

Professional Services Automation (frequently abbreviated to PSA) is software designed for professional services organizations, such as consultants and IT services organizations.

PSA software is used to manage the delivery of client projects, and the resources which are required for those projects, such as skilled personnel and equipment. Typically, functions include project management and documentation, time recording, billing, and reporting.

Many PSA systems are integrated with accounting, Customer Relationship Management (CRM) systems and payroll systems. Those familiar with ERP software may like to think of PSA as an ERP system for a services organization.

Appirio Services Management Solutions

Services teams in every industry struggle to put the right people on the right projects for successful delivery to internal and external customers. Appirio offers solutions to more effectively manage what's core to your business: your people, your customers, your projects, and your transactions.

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