Organizational Integrity and Performance Feedback

I remember being in the audience listening to a speech about leadership by Jack Welch, acknowledged to be one of America’s toughest bosses. There were about 600 of us in the audience.

At one point Jack looked into the crowd and said, “I want to ask you two questions. First, how many of you work for an organization with integrity?” Probably all 600 hands went up in the air.

Then Jack said, “How many of you have received truthful and honest, straight-between-the-eyes feedback on your performance from your boss in  the last 12 months?”

Maybe a couple dozen hands went up.

“Let me tell you something,” Jack told the crowd. “I don’t think you can say yes to the first question unless you can say yes to the second.”

I think he’s right. There’s not a person out there who probably wouldn’t say that he or she wants a truthful answer to the question, “Boss, how am I doing?” Even though we may disagree with it, and disagree violently, and think our boss is just flat dead wrong, we’d rather hear the plain unvarnished truth than be spoon-fed some sugar-coated version to keep from hurting our feelings.

About the Author

Dick Grote has been a management consultant for almost thirty years, specializing exclusively in the field of employee performance appraisal and management. As a consultant, he has created employee performance management systems for several hundred of the world’s best known and most respected companies, including Texas Instruments, JCPenney, Miller Brewing Company, American Airlines, Macy’s, Raytheon, Burlington Northern Santa Fe Railroad, and Herman Miller.


Related Professional Services Automation Articles

Litware HR - A Sample SaaS Application


It sure feels like a long time ago since I first started working on this project. I'm very happy to announce that the sample SaaS application has finally...

Read more about Litware HR - A Sample SaaS Application...

How long should your employee performance review t


One of the most common questions I get is "how long should we put aside for the actual review". My answer is it depends on a number of...

Read more about How long should your employee performance review take?...

Search Content


Featured Content


WhitePapers


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More




View All Whitepapers