Professional Services Automation
Professional Services Automation (frequently abbreviated to PSA) is software designed for professional services organizations, such as consultants and IT services organizations.
PSA software is used to manage the delivery of client projects, and the resources which are required for those projects, such as skilled personnel and equipment. Typically, functions include project management and documentation, time recording, billing, and reporting.
Many PSA systems are integrated with accounting, Customer Relationship Management (CRM) systems and payroll systems. Those familiar with ERP software may like to think of PSA as an ERP system for a services organization.
Appirio Services Management Solutions
Services teams in every industry struggle to put the right people on the right projects for successful delivery to internal and external customers. Appirio offers solutions to more effectively manage what's core to your business: your people, your customers, your projects, and your transactions. Comparing observed behavior to project management
Coming back from a vacation is never easy. I have been trying to finish this post for the last week and time was just in short supply. Anyhow, I have finally caught up and gotten back to normal. In the last post I decided to embark on an experiment...
Read more about Comparing observed behavior to project management actuals...Google Friend Connect Is Live
Google Friend Connect is a service that helps site owners easily provide social features for their visitors. Users gain the ability to sign in to, make friends on, and interact with your site, making it more social and more...
Read more about Google Friend Connect Is Live...Google SocialGraph API
The Social Graph API makes information about the public connections between people on the Web easily available and useful for developers. Developers can query this public information to offer their users dramatically streamlined “add friends”...
Read more about Google SocialGraph API...Guest Post: Handling a Referral in a Job Search
With the economy headed south and tech feeling the pressure, many of you may soon be looking for a job. The best path is through a referral from a former colleague or friend. That's how I landed my current role at salesforce.com (which is hiring...
Read more about Guest Post: Handling a Referral in a Job Search...The Best All-In-One Search Engines on the Web
All-In-One search engines help you easily harness the collective power of multiple search engines. They do so by fetching search results for your query from multiple places (like Google, Yahoo, Windows Live, etc.) and then aggregating the results...
Read more about The Best All-In-One Search Engines on the Web...Force.com for Google App Engine
Salesforce.com made two fantastic announcements today at their CloudForce event in New York. The first is Force.com for Google App Engine (demonstrated on stage by Marc Benioff and our own Narinder Singh using an extension of our work with...
Read more about Force.com for Google App Engine...Thanks ProgrammableWeb Sponsors
We couldn't keep making ProgrammableWeb the resource it is without the help of our sponsors and partners. A big thanks for their support. If you are interested in sponsoring ProgrammableWeb and reaching our influential audience of technology...
Read more about Thanks ProgrammableWeb Sponsors...What Blogging Means To Me (And You)
Note: This is part one of a three part series on my predictions for 2009 (see part two and part three). I will be covering predictions for blogging, HR and those made by others as the new year approaches....
Read more about What Blogging Means To Me (And You)...
